This qualification is typically completed over a two year period under the structure of a workplace traineeship. At Benchmark OHS Consulting, we believe the greatest environment for a participant to learn is their own work environment. As such, we provide on-the-job training and assessment for participants. Our trainer/assessors generally spend time with the participant at their work stations or sites.

The qualification BSB41004 Certificate IV in (Frontline Management) encompasses units of competency from the Business Services Training Package. A total of eight (8) units of competency are required to be completed in order to achieve the qualification.

The Business Services Training Package has designated streams that each unit of competency fits into. These streams are based on the skills and tasks required to be assessed. The streams applicable to this qualification are as follows:

Common Business
Frontline Management
E-Business

Some sample units of competency may include:

-BSBCMN402A Develop Work Priorities
-BSBCMN411A Monitor a Safe Workplace
-BSBCMN404A Develop Teams and Individuals
-BSBFLM405B Implement Operational Plan